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AYM Tech support

Skills

The following skills are needed by participants and hosts for AYM Sessions.

  • Breakout groups (random, manual, self-select)
  • Share screen
  • Chat settings
  • lower hand
  • Usual controls: mute all, video off, waiting room, remove from meeting, invite, assign co-host
  • Polls (optional)
  • Pin video (optional)

 

Suggestions and advice

Participants

  • Need basic Zoom skills plus how to Raise your Hand, & use Reactions

Clerks/ co-clerks

  • Need to feel comfortable in a Zoom environment, have sufficient tech support lined up.

Tech support crew, Multiple co-hosts

  • Monitor background noise and mute people where disruptive
  • Monitor chat for tech support, respond to tech problems. Be available on phone to talk someone through a problem
  • Monitor raised hands to let clerk know who’s next on the list. Lower hand when called.
  • Manage screen sharing of Google docs
  • Emergency backup(s) for above